No, we are not a bank or direct lender. We operate as a financial support platform that assists customers in understanding suitable credit options and coordinating with partnered financial institutions.

Loan approvals depend on the policies, eligibility criteria, and assessment of the respective financial institution. We focus on providing guidance and documentation support to help customers navigate the process smoothly.

An overdraft facility allows customers to access funds beyond their available account balance up to an approved limit. Interest is generally charged only on the amount utilized, subject to the terms of the financial institution.

A balance transfer refers to shifting an existing loan from one lender to another offering different terms. This may help customers manage repayments more efficiently, depending on their financial situation and lender policies.

Yes. We handle customer information responsibly and use it only for communication and process coordination purposes. We are committed to maintaining confidentiality and professional data practices.